Track and receive parcels
Omniva makes receiving a parcel simple.
Omniva makes receiving a parcel simple. We understand that everyone has unique preferences when it comes to receiving a parcel. That’s why we offer a range of convenient choices to ensure your parcel reaches you exactly how you want it.
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Your receiving options
At Omniva locations
When you receive an SMS, email or mobile app push notification, simply go to the location specified in the message to pick up your parcel.
Courier
Once your parcel is prepared for delivery by our courier, you will receive an SMS with the delivery time. Additionally, the courier will contact you by phone before arriving at your address.
If you set your receiving preferences on mano.omniva.lt, parcels will be routed accordingly.
Other services and options
Make your receiving experience easier and smoother by selecting our extra services.
Redirection
Enables you to easily redirect parcels or letters from the original destination to a new parcel machine, home address or post office.
Extend storage time
Extend your parcel storage time in the parcel machine or post office to suit your schedule, ensuring your shipment is ready for pickup whenever is best for you.
Returning parcels
When ordering online, you might end up needing to return the parcel. Find out more about the options available to do it.
Discover more
Preparing to send a parcel? Find handy information at these links.
Issues with your shipment?
Parcel not visible
If you have sent a parcel and it is not visible for tracking or if you have a question about your parcel, please get in touch with us.
Lost shipment
If you have sent a parcel and it has been more than 3 weeks since you posted your shipment, please get in touch with us.
Damaged shipment
If the shipment you sent has been damaged during transportation, you can get in touch with us to apply for a refund.
Faster and more conveniently
Use our e-service and make your sending, redirecting and shipment handling experience much faster and more convenient!
Choose preferred delivery location
Choose preferred handover method
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